If you are an Admin on your account, you can set up alerts. To create an alert, follow these steps:
*We are currently updating the software so that users can also set up and manage alerts.
- From the drawer menu, click Admin, then Alerts
- On the Table, click the +Alert button from the toolbar. This will open a pop-up where you'll create your alert.
- Table inputs:
- Alert Name (Required Field)
- What you put here is the heading of the email/sms you will receive.
(Ex: BinCloud Resin tank Alert)
- What you put here is the heading of the email/sms you will receive.
- Filter Vessels by site (Optional)
- Use this field to filter the vessels in the Select Vessels dropdown.
- Filter Vessel by barn (Optional)
- Use this field to filter the vessels in the Select Vessels dropdown.
- Select Vessels (Required Field)
- This is where you select the vessels you'd like to set up alerts for.
- Click the drowdown, and select the vessels you'd like, to deselect, click the "X" next to the vessel you'd like to deselect.
- Filter Users by Role (Optional)
- This filters the Select Users space by Admin, Users, and Viewers.
- Select Users (Required Field)
- This is where you select the users you'd like your alerts to go to.
- Click the dropdown, and select the users you'd like, to deselect, click the "X" next to the user you'd like to deselect.
- Alert Name (Required Field)
- Setting Alert Values and Notification Settings
**Note, regardless of the alert you are setting up, currently you have to fill in a value for LOW CRITICAL. If you do not wish to set an alert of that type, put a 0 in that row. This is a known issue and a fix is currently in development.
- Alert Type (Required Field)
- You can set any combination of low level or high level alert. Low alerts are for when the vessel is getting emptied, high alerts are for when vessels are filling.
- Alert At (Required Field)
- Input a number
- Units (Required Field)
- Select the unit that corresponds to the number you set in Alert At.
- Alert Color (Required Field, Default is Green)
- This sets the color of the system notification that pops up when an alert is triggered.
- SMS (Optional)
- If you turn this option on, the selected users will get an SMS Text Message notification when the alert is triggered.
- For this to work, the user MUST have a working cell phone number added into their user account information.
- E-mail (Optional)
- If you turn this option on, the selected users will get an E-mail notification when the alert is triggered.
- All Bins are Critical (Optional)
- When this option is turned on, the selected users will be notified when all of the selected vessels within this alert are in a critical state.
- Multiple Bins are Running (Optional)
- When this option is turned on, the selected users will be notified when all of the selected vessels within this alert are running at the same time.
- Alert Type (Required Field)
- When all of the required inputs have been filled in, click Create Alert and you are done!